Why Fleet Decisions Should Be Made In Reverse

Fleet decisions often start with a deceptively simple question: what vehicles do we need?

But that question is often treated as the starting point when it should be the result of a much bigger conversation. The right fleet only becomes clear when you first understand the service it needs to support.

James Mulligan, Operations Director at Endurance, explains:

“If you start with the vehicle, you have already made a decision about the answer before you’ve fully understood the question.

“Good fleet planning starts with understanding what the service needs to achieve. What work needs to be done? How does the operation work? What capacity does it require? Once you understand those things, the fleet requirement starts to become clear. The same vehicle can be right for one operation and completely wrong for another, depending on what the service needs it to do.

“That matters because you can get the specification right and still end up with the wrong fleet if the operational requirement hasn’t been properly understood.

“For me, each decision should follow from the one before it. Understand the service first, then the work it needs to deliver, then the fleet configuration that supports it. The asset is the outcome of that process, not the starting point.”

At Endurance, this is reflected in how fleet requirements are approached. The equipment, support and maintenance are considered together around the needs of the operation, with the fleet configuration following from what the service requires.

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